- View the entire WhatsApp chat history of each lead or customer to respond meaningfully and act promptly.
- Send automated responses, follow-ups, and welcome messages instantly to boost engagement.
Whatsapp Integration Try for Free
Connect with your leads on WhatsApp from your CRM
Manage WhatsApp chats to convert leads and respond to customer queries without switching tabs.
CRAFTED FOR SUCCESS
Unleash the power of WhatsApp + CRM
- Let your team have the full context of every conversation for building strong customer relationships.
- Reach a large audience instantly to promote offers, deliver updates, and send reminders.
- Personalize messages at scale to increase open and response rates and build trust.
- Save time and effort by automatically converting incoming queries into leads.
- Qualify leads based on their responses and identify warm leads without manual intervention.
500%
Increase in leads
Capture more leads
98%
Open rates
Reach more customers
60%
Fewer abandoned carts
Sell more
55%
Higher conversion rate
Convert more leads
Complete WhatsApp chat history of each lead, customer, and contact in your CRM
Let your team drive meaningful conversations and take the next best action with the context from each WhatsApp chat.
Chat History
View the entire chat history of your leads, customers, and contacts in your CRM and Lead Management system. With the context of each conversation, your team can respond effectively.
Bulk Messages
Broadcast WhatsApp messages to a bulk audience from your CRM by setting the templates. Reach thousands of leads in a few clicks and share offers, updates, and reminders with your customers.
Personalized Messaging
Send personalized bulk WhatsApp messages from your CRM by setting the templates and fetching the personalization details (like name and product) from the fields of your CRM pipeline.
Lead Capture
Automatically capture and create leads from incoming WhatsApp inquiries by prefilling the name and phone number from the WhatsApp profile details.
Delayed Response Message
Keep the conversation alive by automatically sending a preset follow-up message after a specified amount of time in case the lead or customer does not respond immediately.
WhatsApp Workflows
Automate conversations by setting up conditional workflows based on the responses of your leads or customers. Boost engagement, qualify leads, identify warm leads, and collect customer needs.
What are you waiting for?
Book Free DemoWhatsApp Communication and CRM Pricing Plans
Whether you're starting with messaging or scaling with CRM, we’ve got a plan for you.
Feature List by Category
WhatsApp API Integration
✔
✔
✔
Shared WhatsApp Inbox
✔
✔
✔
Template Management
✔
✔
✔
Bulk Campaigns (Open/Read Tracking)
✔
✔
✔
Role-based Access
✔
✔
✔
Dashboard
✔
✔
✔
CRM Features
❌
✔
Tailored to your needs
• Deal Management
—
✔
✔
• Contact & Company Management
—
✔
✔
• Multiple Sales Pipelines
—
✔
✔
• Auto-Capture WhatsApp Leads
—
✔
✔
• Automation Triggers
—
✔
✔
• Mobile CRM Access
—
✔
✔
• Notes, Tasks & Activity Logging
—
✔
✔
• Custom Fields & Forms
—
✔
✔
Custom Features & Integrations
❌
❌
✔ Build exactly what your business requires
Dedicated Support & Development
Standard
Standard + CRM Support
Priority support and dedicated developers
| WhatsApp Conversation Charges | |
|---|---|
| Conversation Charges* *The charges apply to Indian destination numbers. For other regions, click here | |
| Marketing | ₹0.836 |
| Utility | ₹0.126 |
| Authentication | ₹0.121 |
| Service | ₹0.000 |
Note: Meta conversation charges are billed separately. Prices & features may vary as per Meta’s policy updates.
Frequently Asked Questions
Find answers to the most common questions about Buopso CRM
1. What is the WhatsApp and CRM integration?
WhatsApp and CRM integration means that your WhatsApp account is connected to the CRM so that you can manage conversations with your leads and customers from the CRM. Your CRM captures leads, stores all chats, and allows you to send bulk personalized messages.
2. What are the benefits of integrating WhatsApp with Buopso CRM?
A WhatsApp + CRM integration allows you to interact over WhatsApp with your leads and customers from your CRM without switching tabs. Your team can view the chat history to build strong customer relationships. You can capture leads from WhatsApp messages, reach a large audience, and automate replies.
3. What is the process of setting up WhatsApp with CRM?
Setting up WhatsApp with your CRM typically involves integrating WhatsApp Business API with Buopso CRM. Go to the Communication Module in Buopso and continue by configuring your Facebook Business Manager account. You will need need a registered WhatsApp Business phone number.
4. What number can I use for using WhatsApp from CRM?
You can use any WhatsApp number to use WhatsApp from the CRM. Make sure this number is registered as a WhatsApp Business phone number. To start using this number for interacting with your clients on WhatsApp from the CRM, you will also need to link this number to the Facebook Manager page.
5. What are the WhatsApp conversation charges?
When you integrate WhatsApp with CRM, Meta charges you per conversation based on the type of message and the user’s country. These are WhatsApp conversation charges. We charge an additional 10% markup charges which are added on top of Meta’s official WhatsApp API conversation charges.
6. Is my WhatsApp chat data secure with Buopso?
Your WhatsApp chat data is stored in the Buopso database and remains absolutely secure. We keep your data protected by employing encryption methods during transmission and storage. Our protocol follows strict access controls to ensure that only authorized personnel can access your data.
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